Terms & Conditions

please note this page of Terms & Conditions applies to Makeup applications and group bookings noT related to a wedding.

Wedding terms and conditions are listed on the Bridal Page

THINGS TO KNOW:

  • For best makeup application to be achieved, facial hair and eyebrows must be groomed and maintained.

  • A credit card is required to book appointment with makeup artist. Once booking is received, the makeup artist will send an invoice to the email provided. Deposit are to be paid per invoice with any major credit/debit card. Prices shown do not include travel fees* & taxes. Travel fees and taxes will be sent on the invoice. A 3% processing fee, 2.51% state tax & 2.73% federal tax is added.

  • Phones during appointments need to be kept to emergencies only. Makeup artist needs clients undivided attention for best application to be achieved.

  • Additional guests and children are not to be at appointment unless discussed otherwise if meeting at makeup artist home studio.

RETAINER & FEES:

  • A Non-Refundable Retainer Fee of 40% is required at time of booking. Retainers may not be refunded for any circumstance.  A credit card is required to book. The makeup artist will send an invoice to the email listed when booking and retainer can be processed through the invoice.

  • Retainer can be transferred to another booking if cancellation is 48 hrs of booking.

  • If booking is cancelled within 48hrs, retainer is FORFEITED & NON-TRANSFERABLE.

  • Full payment is required for bookings within 24 hours of booking.

  • Should a client want to request a time earlier that 8 am, an additional $15 convenience fee is added. 

NO SHOW: 

If a client is a No Show, an attempt of full payment will be charged to card. If card declines, client may not book again until No Show booking is paid in full.

UPGRADES:

Any upgrades for lashes must be booked at least 48 hours prior to scheduled time.

 

* TRAVEL FEES: 

Travel fees are included in the travel for the Hampton Roads area up to 15 miles from makeup artist home base in Norfolk. Destinations outside of the radius are subject to travels at .55/mile ROUND TRIP will be calculated and added on to total charges in invoice. If traveling out of state, all accommodations & travel is the responsibility of the booking party.

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